Last Updated: 13th August 2025

Atlas Cottages (“we,” “our,” “us”) is committed to protecting the privacy and personal information of our guests, property owners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book a stay, or list a property with us.

1.

Information We Collect

We collect information that you provide directly to us, such as:

• When making a booking: name, contact details, payment information, and booking preferences.
• When listing a property: name, contact details, property details, ownership or management verification, and payment information for payouts.
• When contacting us: email address, phone number, and any information provided in your enquiry.

We may also automatically collect technical information when you visit our website, such as IP address, browser type, device information, and browsing behaviour, to improve our services and user experience.

2.

How We Use Your Information

We use your personal information to:

• Process bookings and payments.
• Communicate with you about reservations, listings, and customer service enquiries.
• Verify property ownership and eligibility for short-term rentals.
• Provide a safe and secure booking environment for all users.
• Improve and personalise your experience on our website.
• Comply with legal obligations and resolve disputes.

3.

Sharing Your Information

We share information only when necessary, such as:

• With property owners or managers when you make a booking.
• With guests when you have confirmed a reservation for their stay.
• With trusted third-party service providers (e.g., payment processors, booking software) who assist us in running our platform.
• When required by law or to protect our legal rights, users, or property.

We do not sell your personal information to third parties.

4.

Data Storage and Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. While we cannot guarantee absolute security, we work to ensure your information is handled securely in line with industry standards.

5.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, analyse traffic, and remember your preferences. You can adjust your browser settings to disable cookies, but this may affect your experience on our site.

6.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your data, subject to legal or contractual obligations.
• Withdraw consent where we rely on it for data processing.

To exercise your rights, please contact us using the details below.

7.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

8.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Atlas Cottages

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Business Address]